Ferry Enterprises LLC, doing business as Douglasville Design ("Douglasville Design," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit douglasvilledesign.com or engage our website design, hosting, and related services (collectively, the "Services").
By accessing or using the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Services.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information"). Categories include:
- Contact details: Name, business name, email address, and phone number when you inquire about or engage our Services.
- Billing information: Billing address and payment details for clients (payment processing may be handled by third-party providers).
- Content you provide: Photos, text, and business information you send us to build or update your website.
- Internet activity: IP address, browser type, device information, and pages visited, collected automatically through server logs and our content delivery provider.
We do not intentionally collect sensitive personal information (e.g., health, racial/ethnic origin, biometric data).
2. How We Collect Your Information
- Directly from you: When you call, email, visit, or send us materials for your website.
- Automatically: Through server logs, cookies, and similar technologies when you visit our website (see our Cookie Policy).
- From third parties: Public sources such as your existing business listings, with your knowledge, when preparing your website.
3. How We Use Your Information
- To provide, operate, maintain, and improve the Services, including building and hosting client websites.
- To respond to inquiries and communicate about projects, updates, and billing.
- To secure and monitor our websites and infrastructure.
- To comply with legal obligations, enforce our Terms of Service, prevent fraud, and protect rights and safety.
4. How We Share Your Information
- Service providers: Vendors who perform functions on our behalf (e.g., hosting infrastructure, content delivery and security via Cloudflare, domain registration, email delivery) under appropriate data protection obligations.
- Business transfers: In connection with a merger, acquisition, or sale of assets.
- Legal requirements: To comply with court orders, subpoenas, or government requests.
- With your consent: Or at your direction — for example, information you ask us to publish on your website.
We do not sell Personal Information.
5. Data Retention
We retain Personal Information only as long as necessary for the purposes outlined above, to comply with legal obligations, resolve disputes, and enforce agreements. Client website content is retained for the duration of the engagement and a reasonable wind-down period afterward.
6. Cookies and Tracking Technologies
Our website uses only minimal cookies — primarily security cookies set by our content delivery provider. See our Cookie Policy for details. You can manage preferences through your browser settings.
7. Your Rights and Choices
Depending on your location, you may have rights including:
- Access, correction, deletion, or portability of your data.
- Opt-out of certain processing.
- Non-discrimination for exercising your rights.
California residents: You have specific rights under the CCPA, including the right to know, delete, and opt out of sale (we do not sell Personal Information).
EU/UK residents: You have rights under GDPR, including objection to processing and complaint to a supervisory authority.
To exercise your rights, contact us at [email protected].
8. Data Security
We implement reasonable administrative, technical, and physical safeguards (encryption in transit, access controls, secured servers, nightly backups) to protect Personal Information. However, no system is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect Personal Information from children. If we learn we have collected such data, we will delete it promptly.
10. International Transfers
Douglasville Design is based in the United States. If you are outside the U.S., your data may be transferred to and processed in the U.S. We use appropriate safeguards where required by law.
11. Client Websites
Websites we build and host for clients belong to those clients. This Policy covers douglasvilledesign.com and our own service operations; each client is responsible for the privacy practices and policies of their own website.
12. Changes to This Privacy Policy
We may update this Policy from time to time. The "Last updated" date at the top indicates changes. Continued use of the Services after changes constitutes acceptance.
13. Contact Us
For questions, requests, or complaints about this Privacy Policy:
Ferry Enterprises LLC dba Douglasville Design
Email: [email protected]